The European Commission web presence continues to roll out with the launch of the information part of our website. This follows the release of the beta site in February and the revamped political part of the site in January. The site is constantly evolving, so changes and new additions are on their way

Since the launch of the beta site, we have been testing to make sure it meets your needs. So far, feedback has been positive. We welcome any comments you may have about how the site can be improved, and thank those who have already sent in suggestions, ideas and compliments

User testing for relevance and usability

The web presence combines a user-centric approach with task-based architecture to deliver the best possible user experience. It aims to be as user-friendly as possible and to be a reliable source of information

A series of user tests, where people were asked to perform specific tasks, has helped to improve the usability of the site. By working with real website users, we can get a better understanding of how they engage with the site. A series of tests involving eye tracking tools, which records how users initially process information on the site (where in particular they look on the page, and how long they look for) helps us to understand the ways people use the site

These sorts of tests help us understand the behaviour of our users, and any changes we make to the site are based on the results of our user tests, such as our in-page navigation, which is based on links rather than menus. Some of these links will take you to new content in line with the design concept, others are to existing Commission sites, which will be incorporated into our new web presence over time


Central to the new site is the navigation concept. This allows users to easily navigate between the two related parts of the site, the information part, which focuses on strategy, policy and available services, and the political part, which focuses on the work of the Commissioners and the overall political priorities of the Commission itself. Together, both aim to serve people in better understanding and engaging with the European Union.

Policy feedback

Another important new feature of the site is the possibility to share your views when the Commission makes and updates EU law. Under the Better Regulation agenda, certain draft legal acts are open to public feedback, making the policy process more transparent and open. It's another way in which citizens can use the site to contribute to the ongoing work of the Commission.


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