The eGovLab, University of hosted the workshop as a part of the project “The Future of Government 2030+: A Citizen Centric Perspective on Open Government” at its premises on March 5, 2018. Thirty eight citizens participated in the workshop
The scope of the workshop was to inspire participants using design thinking tools and co-creating methodology to understand today’s relationships between individuals/citizens and government in the areas of political decision-making processes and public service provision, to explore attitudes and expectations of various stakeholders and come up with a significant number of innovation ideas to solve specific challenges and meet future stakeholders values and needs, as well as to design how the future in 2030+ might look like.
Group discussions focused on societal challenges around three topics:
(1) Disinformation
(2) Skills matching for migrants
(3) Citizens’ driven public services
The first group first focused on the present situation. Half of the group worked on how national cohesion and security are ultimately affected by disinformation and the other half on the complexity of the media environment under today’s disinformation campaigns.
The second group mapped the interactions of the migrants and recreate today’s scenario through an illustrating case and personal experiences and perceptions of the services offered to immigrants who move to Sweden.
The third group focused on main challenges encountered while interacting with governmental institutions to request public services.
Subsequently groups started to look at the future and how these issues might change in 2030, through the stakeholder mapping and future personas. Based on that they proposed key priorities for the governments, such as: more security and regulation for fighting disinformation, involvement and interaction of citizens and co-creation of policies, the necessity of trust building; platforms for better integration of migrants in the society; better interconnected public services, citizen observatories, and more transparency.
